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Alex Kent
Would never use this company again.Box records inaccurate journeys had 3 fitted this year so far,now having problems with inaccurate data from them,purchased 250 miles got an email from them threatening to cancel insurance as was over milage,turns out it hadn't been put on system,used 44 miles checked app got a reading of-294 rang them up and was told the app had taken the 44 miles off as well as the 250 just purchased and it would be sorted.Now app is telling me I have miles then it's in minus,also purchased 250 miles when I got to 12000,again milage in minuses now being told I've gone over my milage by 312 but nowhere does it say this,where's my 250 miles gone I purchased,they said the app and their website had been giving me incorrect information due to yet another error in their systems,they say they will give me 1200 miles free but are taking out the 312 miles that I have no proof I have done and if I have gone over it is only because of the errors in their systems but it still doesn't change the fact that I bought 250 miles and they have just disappeared,worst insurance company ever,do not use them,worst experience ever.
7 years ago
Read Carrot Insurance Reviews
Carrot Insurance has a 3.8 average rating from 3,599 reviews