Hello I have been trying to get a fee to see how much it will cost me to cancel my car insurance for over 3 weeks now!!!!! I have phoned and spoken to PHIL who also spoke with my Dad and promised a call in a couple of days (this was 11/9 !!!!!) I have web chatted with you and asked for a call from PHIL which never came!! I called today 2/10 and spoke with GARY who must be the same department as PHIL as the same number and he told me he could not help and put me through to Cancellations of which I was on hold for over 30 minutes! I am now trying to call again but I have been on hold with no answer for 17 minutes now!!!!! I just want an answer to a simple question! My dad is about to contact the Insurance Ombudsman because this is disgraceful!