Told my 19 year first time driver he had been speeding via the black box. No problem with that although he has been very careful and trying to keep his black box numbers in the green. I asked for evidence, maybe GPS co-ordinates linked to a time and date but was sent a screenshot of the road with no reference to his car, so completely useless. They gave us 1 weeks notice of their cancellation which forced us to cancel them first thus incurring their £150.00 cancellation fee. So we have paid nearly £700.00 for 4 months cover. They have skilfully released themselves of any further liabity, great short term business if you can get it. Save yourself time, money and hassle by looking elsewhere.