I have been very unhappy with the service I have received throughout my time with carrot. Not only have I waited several hours on hold, but had to wait days for an email response. I have been very mistreated when it comes to the insurance itself, and very disappointing that better deals can not be given when I have been a customer for over a year. I feel very mugged off due to the amount of money I now have to pay to keep my car on the road and it its truly not worth it. Thanks carrot for leaving me in debt. You say you are for young drivers but what young driver makes £2000 a year for their car insurance honestly?