Terrible company. They are out to make money off you. I've just cancelled my sons insurance after 6 weeks of constant threats they will cancel. We did everything to try and resolve their silly issues but they are not customer focused one bit, in fact their customer service training is non existent. Every time I called I was on hold for 1 Hour plus for them to speak to me apaulingly. Please believe all the bad reviews and look elsewhere for your insurance. My son paid 687 upfront and after 6 weeks we were forced to cancel due to all the anxiety they were causing and he got only 320 back!! I plan on reporting them to trading standards and printing all these reviews for evidence of how they are ripping people off.