Such a bad service.. been calling every day for the past few weeks and they always keep in on hold for 30+ min . I asked for my money back on my black box removal because I don’t need it anymore because I had an accident with my car and other insurance company written it off so what is the point to remove it .. I asked last week if they can help me and give my money back so a guy named Patrick or something like this told me that he is gonna call me back on next day .. and guess what they never called me. I tried to call again today but I don’t have that much time to be on hold for soooo long .. so disappointed with this company.. paid over 2k for insurance and that is what I received back ..