They are really difficult to actually get in contact with. Although the cheapest insurance for myself for my first year I would not recommend. Having the black box is fine just don’t think it is at all accurate. Still think for being 25 that my insurance being £1,500 for the year is quite expensive. Would have tried else where if I had of known how many issues I would have had with them. Also don’t think that there should be a curfew on the black box. And also the thing about taking breaks after an hour of driving is a bit ridiculous. Won’t be renewing with them next year.