I took out a policy to start on the 23rd June 2019 and have spent nearly a week trying to get the better driver app to let me take the photos you require and i have used Live chat, (which is not live at all ) 6 times now and it asks the same questions and all i get is a standard electronic reply saying to go on website and use Live chat. on the website it states that you can sak robot on live chat to get someone to call you but it does not allow the question to be asked. I paid a lot of money for this insurance and I had a letter 5 days after insurance started threatening me with cancellation in 3 days time if i cant send photos in , but how do i do it!