Love the weekly perks when getting into the green. Customer service standards have slipped since everything has to be done online. It is very difficult to get through and speak to someone. Used the online chat a number of time and have had a mix of experiences. My most recent experience on the online chat was very good though.
The app does need updating as there is a road near my parents where the speed limit was increased from 40 to 50mph about a year ago but I get marked down for speed if I go at 50.
5 years ago
Carrot Insurance has a
3.8
average rating
from
3,599
reviews
