I can never get on the dashboard, I always have to call up, I am always resetting my password but this still never works. I got on once, it showed I had 3 red weeks which meant I was close to having my policy cancelled but when I telephoned they said my dashboard was wrong and they couldn't amend it themselves. I had a letter to say my policy was cancelled and when I rang up the black box had pinged me into fields next to the motorway, eventually they identified this and didn't cancel my policy, suffice to say I will not be taking another policy out with them.