I have been with Carrot insurance three years now and I’ve never had any complications. Throughout my first year they were very helpful when I wanted to change my cars mid insurance, this came at a small cost however wasn’t an over rated amount! Throughout my second insurance although I had a fee to pay once I started to run out of mileage, the young lad I spoke to on the phone was very helpful and understanding... prior to this the older gentlemen I spoke to was also very understanding when I explained I wouldn’t be able to pay it until a certain date due to being a student and was waiting on my loan. I’m just starting my third year of insurance with Carrot now and I haven’t had to do anything at all, they have done everything for me, I never had to mess around renewing and worrying about it, Carrot emailed me and automatically renewed my insurance with the approval that I wanted to renew! Being with carrot has made my first few years of driving stress free.