+ good price insurance
+ app layout is good
+ customer service is quick and helpful
- lots of app problems (doesn’t always record journeys, records journeys as the crow flies, says you’ve been driving when you haven’t)
- had to pay £100 more because one of my additional driver couldn’t download the app
- lack of communication about app problems being resolved
- takes a long time to register you’re actually driving
The problems and the reason for my poor review are solely down to how poor the app is and how many problems it is causing. The customer service and actual insurance value is fab
5 years ago
Carrot Insurance has a
3.8
average rating
from
3,599
reviews