I’ve been with them a year and can’t wait to stop renewal ... if they even let me!! They are so terrible, I’m not someone to complain and I am a very laid back person but they have made life very difficult!! Rude, slow and patronising customer service, harass you for very small things constantly threatening to cancel your policy and offer you to pay and cancel yourself for £500 or so before they do it and just totally mess up your chances of ever getting insured again. You think you’re just getting a cheap deal... they will rip you off down the line. I really think this company needs shutting down urgently before more vulnerable young people are taken advantage of!