I found setting up my better journey app easy but there have been complications since setting it up. It stopped recording my journeys and it took several attempts to get it working again which caused me frustration. I like talking to people on the phone so the online chat isn’t great for me. However the online chat is quick and easy to use and I get an adviser pretty quick. I wish they had a black box that went into your car instead of the Bluetooth and app, would be so much better and efficient. Other than that it’s not bad value for money.
5 years ago
Carrot Insurance has a
3.8
average rating
from
3,599
reviews
