Cancelled my insurance when scores clearly show sign of improvement. Didn’t care for me at all I paid yearly and they had there money no customer service whatsoever. To speak to someone over the phone you have to request a call back. Smoothness scores on the black box don’t make any sense. On my way home from work I made 2 turns both times I waited to go and set off in 1st gear , got home and my score was -2.5??? Wouldn’t recommend and would say even if other ones are more expensive you pay for the service I went with these simply for the price and that was my mistake. Avoid them!!