I wouldn't recommend this insurance at all. If you like hanging on the phone for at least 20 mins before you speack to someone or chase them every day then go for it. Their car insurance with AXA. Axa provides different services for direct customers and indirect. Of course indirect services are horrible. They don't do anything unless you push and chase them. Sometime they wolnt pick the phone at all. On number of occasions I waited on the phone for an hour before I give up. They also pick and choose which bits of contract to apply to your case. Their contract is vague.