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Anonymous
After many years of being a loyal customer, Direct choice telephoned me to say they were no longer providing motor insurance and that I would have to find a different insurer. They stated that they had sent me a letter regarding this, but in truth had just sent me a copy of the renewal from the previous year. They also stated that they would send me a letter showing my no-claims discount. This morning I received a letter with the wrong policy number on it, which stated I had 0 years no-claims discount. On trying to telephone them, all of their telephone lines are either dead or no longer in service.
7 years ago
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Direct Choice has a 2.2 average rating from 27 reviews