I took at insurance policy with Endsleigh at the end of September, because I was looking to avoid Premium Credit Limited as they had just entered the business equation with Post Office. It was Premium Credit that I was looking to avoid because their attitude was enough to put me off going a sixth year with Post Office Home Insurance. It inadvertently happened that PCL is also with Endsleigh so I cancelled straight away, what PLC forgot to tell me is that I needed to contact Endsleigh as they would apply a cancellation fee. So today I got an email from Endsleigh demanding I pay £50.00????, In the end that was reduced to £20.00, that was due to the credit controller agreeing with me that PLC should have communicated a requirement that Endsleigh were notified as well at the time I cancelled the credit agreement - to which I never entered. Endsleigh are running a scam which relies on small print and none existent emails/communication to which I was never notified of. I would urge anyone considering Endsleigh for home insurance to think very carefully, this company is seriously dodgy and full of hidden scams and clauses, I recall years ago knowing students who took out policies with them and when there was a need to claim all Endsleigh did was argue and argue, in the end they lost and paid out, but it took a University official to threaten them that if they did not settle the claim they would advise their students not to take out insurance with them. I know after my recent experience with Endsleigh I will NEVER EVER go with them for any type of insurance for the rest of my life- I hope that this posting costs them more than the £20.00 they took off me, given that I am registered disabled, vulnerable given my health and on very low income.
4 years ago
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