David
If anyone is considering cancelling a GoGirl or Sabre insurance please beware they have an unforgiving customer service department. I just tried to cancel my Mum's car insurance as she is elderly, high risk and had a bump back in January - considering all things including COVID-19 minimum 3 months isolation she probably will never use the car again. GoGirl/Sabres response was OK, you now need to pay the remaining payments in full £485 (due to the bump in January), you'll have 7 days to pay and then it will go to debt collection!!! I said "OK in that case we'll just keep the policy running as it was to save money during the crisis". She then said, sorry we are now cancelling the policy as you have informed us that the car won't be getting used!! I'm now having to write a statement to them to say that one of the other named drivers will drive the car periodically to avoid the insurance being cancelled. You really can't make it up. I was also constantly reminded in a negative way that that call was being recorded. As if I was trying to fool them but wouldn't get away with it, really poor. Don't support GoGirl or Sabre Insurance after COVID-19
1 year ago
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