We have had continual problems with smart miles box since this has been fitted. From inaccurate data, two extreme speeding events 1 of which did not tie in with the data on the journey, 2nd extreme speeding the vehicle was not being used at the time. Complained and the first one has been verified that it is correct although my son didn't even know the road or ever had driven on the road in concern. 2nd one still currently being looked into but asked if anyone could have taken his car during the 35 mins that it was parked on our drive way. Don't get me started re no night time curfew quotation, my sons score has been continually at zero as like other reviews they couldn't explain. Although I have now been advised for every 1 hour of driving merits 10 mins of driving during the night (10pm-5am). I would be very cautious taking out this policy as customer services are shocking and not helpful at all. They don't call back when they say they do and a very frustrating company to deal with.
9 years ago
Hastings Direct Smart Miles has a
3.3
average rating
from
2,006
reviews