Wish I'd read the reviews before taking out this insurance. After 3 months my insurance was cancelled. I phoned up to enquire why and was told they'd sent an e-mail giving 5 days notice. I was abroad at the time, and obviously was unaware of the e-mail and unable to act upon it! They penalise drivers for driving at night which is when I use the car most, as I walk to work and don't get back until after 6p.m., also I was penalised for braking too much! Living in the countryside on very minor roads, breaking is obviously a necessity. The box does not differentiate between roads used or the driver behind the wheel if more than one person is named on the policy. I explained the situation, including the fact that I was away but was simply told that the policy had been cancelled! The company charge £210 for fitting the box, and if you want it removed close to another £100! I took this insurance out as being well priced, but CHECK THE SMARTBOX CONDITIONS, if you live out of a bus route in the countryside then ABSOLUTELY WILL NOT SUIT YOU! You would virtually be on a curfew to adhere to their conditions. AVOID!