Absolutely terrible organisation. We live on a hill and most of the car journeys are local, ie schools, local shops etc. It requires more breaking and acceleration than in what I assume they see fit and have had a nasty conversation with their so called customer services. They talked over me when speaking and kept repeating the same script. There are also multiple journeys that are not being recorded to get a correct average. All they repeat is ‘the data shows’. It’s a classic scenario of The Customer Says. My advise is to stay away..
1 year ago
Hastings Direct Smart Miles has a
3.3
average rating
from
2,005
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