DO NOT INSURE WITH THIS COMPANY!
I was insured with them for 11 months, I had 6 days left to renew my insurance and they cancelled my policy due to me changing my address!!! They didnt inform me of this cancellation at all, if I hadn't of rung them I wouldn't of been non the wiser to the fact I was driving around with no insurance!!
After having my insurance policy cancelled by them over a month ago, they was still billing me and taking money out of my bank account even though I was NOT insured with them for over a month. It took me a further 2 weeks to get this money back from them! I lost my deposit as well, even though it states that it would be refunded after paying 11 monthly installments which I did!!
Because they cancelled the policy I struggled to find insurance anywhere, I'm 19 years old and work full time in a career dependant on having a car. I lost my no claims and when communicating back and forth with them, I had 3 people hang up on me& 1 person have the audacity to have a go at me!
Please do not insure with them for your own peace of mind! This company is nothing but a scam and money grabbers!
8 years ago
Hastings Direct Smart Miles has a
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