DO NOT INSURE WITH THIS COMPANY, YOU WILL 100% REGRET YOUR DECISION!!!!! Insured with Hastings smart miles in June and was told by the customer service operative that, providing you drive more during the day than the night your overall score will not be affected too much. It is now September and my overall score is 38/100 as I am a university student who has to work late evenings in order to support myself. I then receive an email from the company telling me they are going to cancel my policy if the score does not improve within 200 miles. I rang up customer services and they told me all I could do was not drive at night, meaning I would not be able to get to and from work... and therefore would not be able to even afford the already overpriced insurance. Customer services couldn't even explain to me how the scores are calculated and were clearly reading their responses from a sheet, not what I expect from £1600 a year. Absolute joke company, have now insured with Admiral without a black box for a lower premium. Will never consider a telematics policy again