Currently on 2nd year of insurance with Hastings, as a young driver their cheap policies were obviously attractive. Literally the worst customer service ever, they have tried to cancel my policy a couple of time due to severe speeding , all 3 alerts were then revoked due to their malpractice and a faulty black box. The second time I got an email while in Switzerland with the car saying that my policy had been cancelled !!!! I am now in the middle of a fight with them about 2 more alleged recordings , there is never an offer of evidence or proof. Customer Services seem to have absolutely no idea what they are talking about or what to do. My driver rating is penalised heavily due to driving at night despite there being no curfew on the policy. I wish I had never taken a policy out with them, the cheaper price isn't worth the stress .