1 star is too higher rating. Was all fine for the first few months, reasonable prices and helpful customer service. We then moved from the middle of a town into the middle of the countryside. The rest of the family's insurance went down considerably, and mine went up from £98 a month to nearly £400! That's over £4000 a year! I'm a good driver, I check my driver rating regularly and it always has good, if not excellent, scores. Really unhelpful customer service who just read off of a screen and can't actually tell us exactly why my insurance has gone up so much. They just keep repeating that it "depends on the driver", and that we're in a "high risk" area, which is a load of rubbish. Will not be using them again. STAY CLEAR!