Unfortunately you don't have a category for zero stars! This is a marketing ploy to entrap the client by 'offering' a low premium and then install an inappropriate device into your vehicle which is impossible for either a new driver or competent established driver to conform to. It has a curfew hidden in the small print which means you are not permitted to drive the vehicle after 10.00PM. Zero customer service with unskilled / uninformed aggressive staff completely unhelpful with the sole aim of finding an excuse to increase the premium / or cancel the insurance and extort the cancel fee and removal of device fee. Ignore the ridiculous seagull ad.Should be reported to the Insurance Ombudsman for giving insurance companies a bad name ! Best advice STEER CLEAR