Policy is a utter joke, the information fed back from the box is inaccurate and even customer services can't explain it. Acceleration is 100% and braking is 0% from the first week of having the box. Hastings even admit braking is affected by speed bumps and pot holes and will show as a G-force and affect the braking readings. Also used my vehicle 2/3 times after 10pm due to work as explained when taking the insurance out and as such they have emailed to say the policy will be cancelled and fees payable. The advisor was not able to rectify or advise anything other than it will be cancelled and monies will tv owed. I have an RAC telematics box installed also which feeds back an almost perfect score. It's clear that Hastings requires those insured to be on a curfew and not drive past 2200hrs, which makes them in essence able to print money as I was told this is what affects your driving score the most at the highest percentage. I have tried all manner of driving styles be it fast and slow it has a very minimal effect on the box readings. Drive after 2200hrs and it brings the score to the lowest possible. Complete scam it would appear, customer service disgusting and unhelpful. I will the same as many any people be reporting this to the omnibusman and any other media to help other being scammed in this way. It also worth of being reported to watchdog to be investigated.
8 years ago
Hastings Direct Smart Miles has a
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