utterly incompetent and indifferent customer service! One of the guys on the phone service haggles like a south asian street trader and it took 3x 40 minute phone calls to get sense from then when changing car shortly before annual renewal! They forgot to arrange black box fitting to new car (their euphemism - issues connecting with the engineers) then demanded it be fitted at a time that meant changing other plans. No acknowledgement of complaint letters. Overall I'd recommend people stay away rather than use them
7 years ago
Hastings Direct Smart Miles has a
3.3
average rating
from
2,000
reviews
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