At first I got a quote of £128.40 per month online, then it said the website was down when I clicked to purchase that quote.. how convenient. I rang them up and they tried to charge me £200 until I said that it was disgusting and a scam. Soon after the guy on the phone suggested me starting my insurance a few days later and bingo.. guess what the quote was £128.40. Easy enough to get set up with them, very easy to install their black box but don't expect any support from them with anything. Three months after me driving my car some idiot pulled out of a lay by on a national speed limit and slammed into the side of my car and caved in the passenger door and broke my rear wheel axel - complete loss/write off. They rang me up and the only thing they said was to go through the third party's insurance phone line, not very helpful. I wasn't asking for compensation from them but a bit of advice and guidance (As a young driver) in what to do after a crash would have been appreciated. When I sent a complaint the only thing they said was that they followed the right procedure and it's not down to them to come to inspect my car. I was left 8 weeks without knowing what's happening with my car as the other driver was foreign, had a fake number and ignored all letters sent to him. Other than this using their black box is annoying - they say they don't have a curfew but I got home at 10:30pm once and my rating for Time of Day dropped from 100 to 50.. disgusting. I have sent emails asking why this has dropped so much and they have ignored me. I'm now in the process of getting a new car and can't wait to see what admin fees they'll try and charge me..