Before i start, if there was an option to rate is a 0, i would have. Worst car insurance ever, a complete scam which cost me a lot of money. They tried to cancel my insurance the day after my first day under their insurance, of which I rang up as i drive completely fine and there is no issue with my driving, it was because my score had reached 9 from 100 in the space of 24 hours. When i rang i was greeted be a rude member of staff, who explained to me i had 200 miles to reach the score of 40 otherwise my insurance would be cancelled, to which she proceeded to tell me it was near impossible to raise my score to 40 or above. I then received a letter in the post which told me my insurance was going to be cancelled, i then called up again, once again greeted by a different rude member of staff, who was no help whatsoever. Shortly after that phone call i rang up in anger at how much of a scam this insurance is, and cancelled. A friendly lady then answered the phone and was very helpful, her name was Emily, if you call up i would ask for her, She helped me cancel and get away from you. This cost me just under £300 of my own money for what in effect is a couple of days insurance. DO NOT USE SMART MILES.