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Russell Parkinson
The system is simply NOT accurate and even though I have contacted Hastings they have done nothing to look into this nor send me the information that was promised. I do a short journey to work of slightly over 1 mile (I may need my car at work) and this takes a between 2 and 3 minutes maximum - this has NEVER been shown as anything less than 6 and sometimes up to 9 minutes - not a biggie but a glaring inaccuracy to me which does not fill you with confidence. Then there is the braking - my car is an automatic vehicle - the system does not seem to be able to cope with this and short journeys - at one point my breaking score had fallen to zero! - yet speeding and acceleration was 100.......how can that realistically be - in a 30 mph limit most of the time. I have experimented and now have a score of 77 - this has been done by making sure I do a long journey a week (this really bumps it up) - it seems it is not just braking but erratic braking - i.e. if you do short journeys with frequent braking (downhill with 2 traffic lights as mine is) then this does not add up! So I now make sure Iget a long journey in and try not to brake at all on the daily journey in (ridiculous - but it works!) I will definitely have it removed at the end of the term - and advise anyone that the system is NOT fit for purpose indeed misleads....
7 years ago
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Hastings Direct Smart Miles has a 3.3 average rating from 1,999 reviews