The telematics box does not work... I have experience of working with telematics devices fitted to emergency services vehicles so know how the technology (should) works. The device was fitted to my daughters car and a number of times there were spurious readings such as the braking score falling by over 50% overnight 7000miles into the policy, I had cause to query with the company on four occasions, each time the call taker was unable to explain the readings but maintained that they had checked the box remotely and it was working correctly- not one of them could explain to me how the technology of the box worked, on two occasions they point blank refused to accept any appeal against the score because the overall score was still over 60, not once despite promising data by e-mail regarding time and place for the alleged extreme braking events was this forth coming, of interest - each time a particular score (time of day) improved there was a subsequent drop in one of the other scores which resulted in keeping the overall score static, This policy is an absolute scam avoid at all costs. UNLESS YOU LIKE BEING RIPPED OF LIED TO AND BEING TREATED LIKE AN ABSOLUTE IDIOT THAT IS. Shame there is no zero star option, and at that it would be still too good for these jokers