Had been with the insurers for almost 2 years with a black box and they got me a good deal on my renewal after year one but as soon as I got a new car I had to be treated as a ‘new customer’ and they couldn’t give me a better deal even with a great black box score previously and they made me cancel my policy and make a new one for the new car, which impacts my no claims discount. For the black box to be fitted, they arrived late and broke my glove box door. They don’t listen to customers, they simply say ‘feel free to shop around for another insurer’
5 years ago
Hastings Direct Smart Miles has a
3.3
average rating
from
1,963
reviews
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