DO NOT USE THIS COMPANY! The black box is not fit for purpose. The equipment & data capture is inaccurate and it's as if they are on a mission to cancel your policy (at a fee!) so lots of profit with no risk. There is no curfew with this box, they suggest you do not go out between 10pm-5am but go out once or twice over the bank holiday weekend & bam they drop your score by 20 points! You then get an email to say the score is below 40 & you have 200 miles to rectify your driving and even if you drive as if you are on your driving test all week and do not go out in the evenings, IT IS IMPOSSIBLE to get your score back up. They are very quick at putting the score down but they will not put it back up. You then get a 7 day warning that your policy is being cancelled as your score has not improved despite driving like Miss Daisy! It's a complete rip off, young drivers have no option other than to cancel their policy, losing money, before this useless company cancel it for them. The acceleration & braking scores are inaccurate, bumpy roads near you? That'll show up that your acceleration is erratic & your score will go down as the jerking of the car over the bumps makes their black box state you're driving like a lunatic as it works on g force! Traffic on the way to work? The black box doesn't like you braking too much, so that'll go against you too! It's totally unrealistic to expect anyone to drive without braking or going over bumps in the road. I've had black box policies for my sons with Direct Line, Admiral, Tesco & Insure the box & there were no problems. The software on the black box for Hastings Direct DOES NOT WORK. Go elsewhere, it's not worth the stress.