Unfortunately i had a terrible experience with Hastings Smart Miles. When i received the telematics box and fitted it to my car (2006 Vauxhall Corsa) it interfered with the electronics of the car and the car would not re-start. We called out the RAC who fixed the electronics, refitted the telematics box and the same issue arose. The RAC engineer wrote a report saying that the telematics box was not fit for purpose and was a danger to my car. I forwarded this information to Hastings (within my 14 day cooling/ cancellation period) and they argued that i had to pay around ?300 for the 8 days i had been using the insurance. I argued that i was within the cancellation policy, but they dragged out the argument saying they had to contact different departments and get back to me. Unfortunately, during this time, i was involved in a non-fault accident and therefore needed to stay with Hastings so they could sort out my claim. I have just bought new car insurance with another insurer and will never use Hastings again, regardless of how cheap they may be. I would rather pay that bit extra to remain with a company that actually cares about my safety.