Callum Mulshaw
Hasting directs customer service has been alright in all fairness, however they seem to give different information between each representative on the phone. This caused problems when it came to charges and payments, etc. Furthermore, the telemativs box is very slow at telling you how your driving is. And it also seems very inaccurate. It can take almost 2 days after a harsh brake (for example) for it to register on the app, and reflect it in your score, which is very very misleading and unhelpful.
3 years ago
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Hastings Direct Smart Miles has a 3.4 average rating from 1,909 reviews

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