Terrible. They need better communication and customer service. They should take the effort to make sure customers are aware of BIG changes being made to their account at least. I received emails from Hasting Direct all throughout my year of being insured with them, then when they decide to cancel my policy they fail to inform me. They were incredibly rude and unhelpful, only changing this behaviour when we threatened to get lawyer involved. DO NOT insure with them. It's just not worth it.
8 years ago
Hastings Direct Smart Miles has a
3.3
average rating
from
2,006
reviews
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