Different staff giving different advice on the same claim. Unorganised and had to do a lot of legal work myself with the third party due to incompetence of the company. Tried to get a renewal and it was only then I was aware they had two open claims on my account that should have being resolved months ago (both of which were not actually claims) of which started a long winded process of trying to get my no claims discount back to which I was owed.
6 years ago
Hastings Direct Smart Miles has a
3.3
average rating
from
2,005
reviews
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