Customer service nice and friendly but not helpful. Constantly hassled for my driving throughout my policy as a result of a dodgy black box giving me incorrect scores that never changed whilst I drove perfectly. Going even 1mph over the speed limit brings your score down forcing me to spend my time watching the speedometer while I drive in fear of going over and effecting my driving score negatively and being cancelled. Threatening letters saying my policy was cancelled when it was not. Not the best insurance.
7 years ago
Hastings Direct Smart Miles has a
3.3
average rating
from
1,999
reviews
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