We had the SmartMiles policy for two years, but the associated tracking device was faulty and gave clearly erroneous readings. Despite repeated requests for this to be investigated by a qualified personnel, they refused stating that the data was correct. Altogether an appalling response which adversely affected the follow-on premium offered. We had no choice but to look elsewhere. We would never recommend this company to others because of their incompetence and complete disregard of customer satisfaction. Avoid!
6 years ago
Hastings Direct Smart Miles has a
3.3
average rating
from
1,999
reviews
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