Would give them no stars if I could. Awful insurance company. I had a lot of trouble with my car battery during winter last year I had to keep replacing it to which they continuously threatened to cancel my insurance as they were convinced I was just disconnecting the black box. Couldn?t even drive past 10 with them dragging my score down which is ridiculous as I work later than that a lot of weekends. The staff were very unhelpful when I would phone and try to discuss these issues and when I even considered renewing with them I basically wasted an hour on the phone to them be told I can?t be insured by them. Nightmare just made things difficult that didn?t need to be at all