My small four door car is not 'young' - neither am I! - and the damage was malicious scratching, requiring complete re-spray of nearside front wing, rear panel and both doors. To keep my off-road time short - small automatics are not easy to hire! - they agreed I could use a local body shop, keeping the time I was without a vehicle to an absolute minimum. The assessor was there very quickly, the quote agreed on the spot and I was mobile again after just the few days it took for the paint to dry! It was excellent service and I would definitely recommend Pink.