Scammers!! I was looking for a new competitive Insurer and thought I would try one that donates to charity. After trying to complete the application online, the system would not allow me to populate my door number box therefore prompted me to phone the customer service number. The scam: If customer service have to fill out the application with you they charge a hefty admin fee. This time the call centre operative (based in South Africa) said that they would waiver the £25 fee as the fault was on the system?? So not only was I calling South Africa (initially, she was not forthcoming in stating that the call centre was based there) but also I should be grateful that they were wavering an additional £25 fee for admin even before I had completed the application for a new Policy. I did not initially realise that they were linked to Hasting Direct or I would have avoided immediately as they are a group of intimidating bullies. Avoid!! The top three companies recommended on Compare the Market all seem to be linked to Hastings Direct...Avoid if you want peace of mind!