This must be scam. I insured a vehicle I have owned since new with inure pink and five days later received an email asking for additional information, namely a copy of the V5C. The agent I spoke with advised that the date of ownership and the date of vehicle registration did not match and that was the reason for the query. I supplied the V5C, only to receive a letter asking for more information (same as many other reviewers). I cancelled the insurance immediately, which was well within the 14 day cooling off period, only to be advised that the 10 days of cover had cost the equivalent of 25% of the annual premuim. Not a bad scam they have going on there.