Worst customer service ever....promised a call back nd never received this. Tried to call again and held on for over an hour. I decided I wanted to cancel this policy due to the poor service I received and they couldn't refund my cancellation fee as I hadn't taken out other insurance...why wld you take other insurance out before u cancelled the existing one but if I had already took out insurance with another company then they would have returned the cancellation fee...total rip off..
8 years ago
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