Terrible treatment when cancelled insurance, they came up with all these extra charges which I had never been informed of. It took weeks to try and sort out cancelling the policy then out of nowhere they said I needed to inform them of a date and time I wished to cancel, I had already given them a date weeks ago, asking for a time, I believe was just them being awkward. The girl I spoke to on the phone was being told what to say, I could hear someone in the background telling her to tell me all the charges that would now be due, cancellation fee, fee for extra miles, admin costs, etc all a lot of hog wash. Very unprofessional company, who seem to make things up as they go along.