My partner is insured with insure the box and has had so many issues with them, starting with getting the box fitted in the car, they kept cancelling or not showing up and then threatened to cancel his insurance if it wasn't fitted. He was then involved in an accident and when trying to sort out the claim was told numerous different things by different people in the claims department all untrue. When I challenged this and asked if they would be honouring what people had told us they said no flat out and said they would listen to the calls. They then called me back to tell me what I'd "accused" their staff of saying was untrue and when I asked to hear the recordings then they said it was 'against their policy'. Useless customer service team, they put you on hold for ages and are simply rude.