Jillian Storrie
Wouldn't touch with a barge pole. Took out insurance online. Then received an email and letter saying they needed my V5 document and Proof of No Claims which I sent by 1st class post. Received an email at 12:12 to tell me my insurance was cancelled at 00:01. Telephoned and was told they did not have my documentation and policy cancelled. To reinstate I needed to start a new policy and pay first payment again despite a pro ratad refund of £144 due. Asked to speak to manager who said under no circumstances could insurance be reinstated without renewing the policy and paying deposit again. Taking this to the Ombudsman. Daughter was out in car when I received the email. PLEASE stay away from them!
7 years ago
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insurethebox has a 1.9 average rating from 214 reviews

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