I have just renewed with insure the box. I see a lot of negative reviews on here about the mileage cap, having to stick to speed limits, the box draining the battery... At the end of the day if you sign up to a policy with a 6000 mile cap you know what your getting into at the start, i personally drive half that a year so it makes sense, if you drive more than that then dont take the policy, if you are unsure if you do then check and make sure top up miles are affordable to you. As for sticking to the speed limits, especially the 20 mph, yes its a nightmare, nobody else does, but again i knew this was the case going in so i cant moan about it. As for the battery being drained by the box, im sure it effects everyone differently but i drive my car very little, sometimes not even once a week and that can be a few miles then nothing again for a week, ive had 2 cars, both older models and never had an issue with my battery. I also see some negative reviews on the customer service, I have spoken to them a few times over the time i have been with them and they have been nothing but polite and helpful. The only issue i had was that my renewal was a week late (they state that it will be 21 days before end of policy, but was actually 14) which isn't the end of the world. With anything in life its best to look closely at what you are getting yourself into before commuting, I knew about 6000 miles, i knew about having to stick to the speed limits so i stick to these things, why people are moaning is beyond me, you knew going in. Yes the top up miles are a bit excessive but again you knew about this going in, info is available. I haven't had to claim and hope i never will, so cant comment on this, but from what i know about the company i would recommend without hesitation.